Simon:Hi,Jack.It's nice to see you. How are you?
Jack:(his American friend).I'm fine. I,m glad to see you.
S:Do you have a couple of spare minutes?
J:Of course,I do.
S:Couldn't you explain to me what these "800" telephone numbers mean?
J:That's very simple,Simon.Numerous telephone numbers -mostly related to businesses or governmental of fices
-are "800" numbers.These numbers provide free customer service. In many other cases ,companies are interested in getting new customers.
If you dial an "800" number,your party will pay the bill.
S:I see.I appreciate your explanation, Jack.Next time I'll try to make use of these toll-free numbers.
J:Don't forget to dial:1-800-telephone number.Good luck.
Simon:(calling Social Security Administration)
Tape:You have reached the Social Security Administration.All our representatives are busy.Please hold,and the next available
representative will be with you,as soon as possible.
Miller:This is Robert Miller. May I help you?
S:An hour ago,my wallet was stolen.My social security card was in it.I'd like to order a new card.
M:What's your card number?
S:The number is.........
M:Your name and address?
S:Simon Chernyak.-100 Montgomery Street, Apartment 2-E.Jersey City,New Jersey 07300.
M:May I have your telephone number?
S:(201)637-2237.
M:We'll send you a new card. You'll get it in a week's time.
S:Thank you.
Simon:(calling AT & T National Service Center).
At & T:Good evening. This is Mary Boyd.May I help you?
S:Good evening.Today I bought an electronic typewriter at one of your stores.I've a question.
AT & T:I'll be glad to answer it.
S:I attempted to set the page margins,but the typewriter started beeping.Evidently something was wrong.
AT & T:Page margins cannot be set closer than one inch.The typewriter will beep if you attempt to do so, or if you press the wrong margin key.
S:Thank you for your explanation.